At Siya Handmade, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website (https://www.siyahandmade.com). By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
When you place an order or register on our website, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details
b) Non-Personal Information
We may collect non-identifiable information such as:
- Browser type
- Device information
- IP address
- Pages visited and time spent on the website
2. How We Use Your Information
The information collected is used for the following purposes:
- To process orders and transactions.
- To provide customer support and respond to inquiries.
- To send order confirmations, shipping updates, and promotional emails.
- To improve website functionality, user experience, and marketing strategies.
- To comply with legal and regulatory requirements.
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and login details.
- Analyze website traffic and user behavior.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. How We Protect Your Information
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data during transmission.
- Secure payment gateways.
- Regular monitoring of the website for vulnerabilities.
While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies) to complete transactions.
- Legal authorities, if required by law.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
7. Your Rights
You have the right to:
- Access and review your personal information.
- Request corrections or updates to your data.
- Opt-out of receiving marketing communications.
- Request the deletion of your personal information, subject to legal requirements.
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@siyahandmade.com
Thank you for trusting Siya Handmade with your personal information. We are committed to ensuring your privacy and security.